Government e-Marketplace for Public Procurement

Frequently Asked Questions

What is the GeM Portal?

GeM Portal is the process of registering on the Government e-Marketplace (GeM) portal to sell products or services directly to government departments, PSUs, and ministries in India.

Can orders be canceled on GeM?

Yes, the order can be canceled in certain situations, according to the GeM cancellation policy.

How do buyers place orders on GeM?

Buyers can search for products/services, compare prices, choose sellers, and order from them all via the portal.

Can MSMEs and startups sell on GeM?

Yes, MSMEs and startups are welcome to register on GeM and sell their products and services.

What types of products and services are available on GeM?

Office and computer supplies, IT equipment, vehicles, medical products, consultancy services, manpower services, etc.

Can a seller update product prices on GeM?

Yes, as per the Gem Policy, sellers are allowed to update the prices and the product details.

Can individual sellers register on GeM?

Yes, sole proprietors can apply with their Aadhaar and PAN details

What is the minimum order value on GeM?

GeM does not require any minimum order value. Buyers can order according to their needs.

Can buyers track orders on GeM?

Yes, the buyer can track order status, shipment information, and delivery schedule from the portal.

What is Direct Purchase on GeM?

Direct Purchase grants buyers the authority to acquire goods or services, subject to financial ceiling limits, without competition.

Gem Registration Services, Gem Registration Form

Advantages of GeM Registration

User-Friendly Dashboard: Track orders, supplies, and payments all in one place with our simple and intuitive dashboard.
MSME Offers: Exclusive Support And Benefits For Startups, MSMEs, And Large Shop Of Sellers.
Easy Brand Approval: Improved and faster brand registration and approval process for sellers.
Online & paperless: Complete the process of registering and selling digitally.
OEM Features: Advanced reports and performance charts designed for OEMs based on industry feedback.
Nationwide Procurement: Sell products and services to government buyers across the entire country.
Quick Grievance Support: Fast and easy online system to raise and resolve seller complaints.
Easy Bidding: A Simple process to take part in bids and reverse auctions.
Reverse Auction Timer: Live timer to track the remaining time during reverse auctions.
No Middlemen: Direct dealing with government buyers without agents or commission.
Flexible Pricing: Sellers can update prices anytime based on market demand.
Wide Product Categories: List products and services under multiple approved categories.
Faster Order Processing: Streamlined order and delivery process saves time.
Compliance Support: Built-in checks help sellers follow government procurement rules.

DOCUMENTS REQUIRED FOR GEM REGISTRATION

As a Seller

Business address proof
PAN card of the business or owner
Details of your bank account and a cancelled cheque
GST registration proof (if needed)
MSME or Startup certificate (not compulsory, but useful)
Email address and mobile number are required for registration.

As a Buyer

Official email ID of the government department or organization
Mobile number of the authorized buyer
Aadhaar card of the authorized person
Office or department address details
Designation and department information
Authorization letter (if needed)

About Us

GeM Portal is the process of registering on the Government e-Marketplace (GeM) Portal. It allows businesses and service suppliers to sell their items or services directly to government agencies in India.

After GeM registration, sellers can list their products or services on the portal, and government buyers can buy them online in a clear and paperless process. It takes out the mediator and gives the same chance to small businesses, MSMEs, and startup companies.

The GeM registration began in 2016 under the Department of Commerce and Business. Its main aim is to cut middlemen, decrease fraud, save people money, and build government purchasing quicker and easier.